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The Ophthalmology pathways in Hywel Dda that are securing the best patient care in the right setting
We spoke with Nicky Jones, Specialist Optometrist in Hywel Dda, to find out how setting up Ophthalmology pathways via Consultant Connect has benefited optometrists and patients, as well as her and her team.
One of the most popular uses of the free Consultant Connect App is the pre-programmed Bypass Numbers feature, which allows healthcare professionals in participating areas to skip the queue on switchboard and speak directly to staff at local GP practices.
Enhanced Advice & Guidance provided by Consultant Connect has been connecting clinicians with specialists for rapid advice since 2016 in Northamptonshire ICB via telephone, photo and messaging. We spoke with a clinician at Berrywood Hospital, Northamptonshire Healthcare NHS Foundation Trust, to find out how Enhanced Advice & Guidance helps them.
Consultant Connect spoke with Carrie Bottomley, Apprentice Healthcare Assistant and General Practitioner’s Assistant at Bankfield Surgery, to find out how PhotoSAF fits into her everyday role and benefits her patients.
In November 2022, Enhanced Advice & Guidance provided by Consultant Connect was launched in Greater Manchester ICB. We spoke with Dr Fathema Johura, a GP in Oldham, to find out how the service benefits her and her patients.
Enhanced Advice & Guidance has been available in Northamptonshire ICB since 2016, connecting clinicians to specialists for rapid advice via Telephone, Photo and Messaging. We spoke with Dr Barber, a GP in Rushden, to find out how this benefits her and her patients.
Keith McRavey works for the Scottish Ambulance Service (SAS). He explains how he uses Consultant Connect for prof to prof clinical decisions.
In August 2019, Enhanced Advice & Guidance (A&G) provided by Consultant Connect was launched in Kent and Medway Integrated Care Board (ICB). The service provides clinicians in Medway and Swale with access to rapid specialist advice via phone and photo messaging. We spoke with a GP in Chatham to find out how this service supports them and their patients.
Since November 2022, health visiting and midwifery clinicians in Hywel Dda University Health Board have had access to the Perinatal Mental Health line via Consultant Connect. We spoke with the Perinatal and Infant Mental Health Service Manager, who provides advice via this line to find out about her experience.
We caught up with the Lead Head & Neck and Thyroid Clinical Nurse Specialist who manages the line, and a GP to find out more about the Suspected Head & Neck Cancer messaging service in North Central London ICB.
We spoke with Dr Emamoke Ubogu, a Senior GP Partner and GP Trainer at Swan Medical Centre in Yardley, about Enhanced Advice & Guidance.
Since November 2020, Haematology A&G queries have been routed through Consultant Connect, providing a single point of access for clinicians in Swansea Bay. We spoke with Sam Jenkins, Haematology Service Manager at Singleton Hospital, to find out how the implementation has benefitted the team.
Since June 2021, clinicians in Greater Glasgow and Clyde Health Board have had access to the Mental Health Assessment Unit (MHAU) line for emergency mental health advice. We spoke with Dr Ejike Peterside, a GP at Lennox Practice, to find out the benefits of this service for him and his patients.
We spoke with three NHS consultants who provide Advice & Guidance to find out what types of queries they receive and the benefits this provides.
Alice Brockwell, ACP Lead for Divisional Medicine in Doncaster, tells us about her experience and benefits of SDEC via Consultant Connect.
Since May 2022, Liz Collinson, Lead Nurse in Glasgow, has been answering prof-to-prof advice calls to the OPAT line, from GPs, in the area via Consultant Connect. Liz tells us more about the pathway.
Meryl Spencer is a Consultant Orthodontist at Morriston Hospital in Swansea Bay University Health Board. Since early 2022, Meryl has been responding to Messaging A&G requests from GPs and Dentists via Consultant Connect.
We spoke with Bushra Wassa, a Physician Associate in Coventry, about Enhanced Advice & Guidance.
Sally Shaw tells us about the rapid telephone service provided by Consultant Connect which is believed to be the only nurse-led service of its kind in the country.
Ewart Johnstone is a Dental Practitioner with a special interest in Orthodontics and has worked at Gwaun Cae Gurwen Dental Practice in the Swansea Bay University Health Board (UHB) area for 32 years. Since early 2022, Ewart has been able to send Messaging Advice & Guidance requests to Orthodontic specialists in the area via Consultant Connect.
Marcus Viggers has worked as a Paramedic for the Welsh Ambulance Services NHS Trust (WAST) for nearly 20 years. Since May 2020, Ambulance staff across WAST have had access to rapid advice, from specialist clinical teams across NHS Wales, via Consultant Connect. We asked Marcus to tell us about his experience of the service.
We spoke with Cathy Goldstone, an Advanced Nurse Practitioner, to find out how the use of Teledermatology has affected her ways of working.
We spoke with Dr Suzannah Carrier, a GP in Salford, to find out how the use of Consultant Connect’s Telephone Advice & Guidance (A&G) service has affected her ways of working.
In April 2022, the rheumatology department at Salford Royal implemented Consultant Connect Telephone Advice & Guidance as a replacement service for their bleep system.
Consultant Connect was launched in partnership with North Central London Integrated Care Board (NCL ICB) as a one-year project to assist with Covid-19 pressures.
Primary Care clinicians share their experiences of how Telephone Advice & Guidance has helped improve their working methods.
Primary Care clinicians share their experiences of how Messaging Advice & Guidance has helped improve patient care.
Dr Chmielewska shared an example of when using Telephone Advice & Guidance helped her create a medication management plan for a patient whilst they awaited an outpatient appointment.
Since March 2022, paramedics and ambulance clinicians in the NHS Tayside Health Board area have been able to contact their local community respiratory nursing team via Consultant Connect for Professional-to-Professional Advice.
NHS Lanarkshire has seen a significant impact since introducing the Patient Connect service, via Consultant Connect, in December 2020.
Dr Yama Rasekh is a GP at Vine House Health Centre, in the Herts Valleys CCG area. In this article, Dr Rasekh speaks to us about his experience of using the Consultant Connect service.
Dr Cowan has been a GP for 22 years and currently works at the Nap Surgery, in Kings Langley in the Herts Valleys CCG area. We caught up with Dr Cowan to ask her about her experience of using the Consultant Connect service.
Maxima Spanakis talks to us about how using Consultant Connect for the nurse-led advice line has improved patient care.
Dr Shakir talks to us about his personal experience of working on the Referral Triage service:
Dr O'Flanagan and Dr Neuling share the benefits of the new Paediatric 2WW pathway in UHCW, available via Consultant Connect.
In October 2021, Telephone Advice & Guidance via Consultant Connect was launched in NHS West Essex CCG. Since the launch, over 60% of GP surgeries and more than 90 GPs have used the service.
Telemedicine devices overcome location issues by using world-class image and sound technology so consultants can see, hear, and speak with patients as if they were at their bedside – even if they are miles away at a different hospital.
Steven Evans works for the Welsh Ambulance Services NHS Trust. He shares an example of when using Consultant Connect helped avoid A&E for an elderly patient.
Dr Gupta talks to us about his personal experience of answering Advice & Guidance queries from local primary care colleagues through the Consultant Connect service…
Two GPs in NHS Lanarkshire describe how they use Prof-to-Prof Advice to receive support from specialists, resulting in faster and more appropriate care for their patients.
Two GPs use Telephone Advice & Guidance to obtain speedy advice for their patients.
We recently spoke to a patient and their GP on how the use of Dermatology Advice & Guidance provided by Consultant Connect ensured the patient received the right care in the right setting the first time.
It’s been over a year since Northampton General Hospital started using Consultant Connect’s Referral Triage service to clear a Cardiology referral backlog. In this blog article we share key performance stats to date.
NHS Lanarkshire share how their use of prof-to-prof clinical decisions is playing a key part in their response to the national goal of redesigning unscheduled care.
NHS Tayside share how their use of prof-to-prof clinical decisions or Advice & Guidance is playing a key part in their response to the national goal of redesigning unscheduled care.
Dr Patrick Davey shares his experience of the Referral Triage service along with a recent patient case study example.
We spoke with two GPs who utilise Telephone Advice & Guidance via Consultant Connect to provide the best care for their patients.
We spoke with two GPs who use Telephone Advice & Guidance in Staffordshire and Stoke-on-Trent ICB to find out how this benefits their roles.
We spoke with Dr Goyal and Dr Turner, a GP and consultant, respectively, who use Enhanced Advice & Guidance provided by Consultant Connect in their everyday roles.
We spoke with Dr Ron Cook, Consultant Emergency Physician and Jonathon Will, Specialist Paramedic for the Scottish Ambulance Service to discuss how prof-to-prof advice via Consultant Connect benefits patients.
We spoke with Dr Udi Shmueli and Dr Mary Dell, a consultant gastroenterologist and GP respectively about their experience of using Advice & Guidance.
Dr Andrew Russell is an A&E consultant at University Hospital Monklands, NHS Lanarkshire. He makes outgoing calls via the Patient Connect service.
Dr Funnell talks to us about her personal experience of answering Mental Health Advice & Guidance calls through the Consultant Connect service.
Dr Bandi and Dr Jackson discuss why they like providing Advice & Guidance via Consultant Connect in Leicester.
We spoke with Dr Jonathan Griffin who has been a GP for 18 years to discuss the benefits of Consultant Connect.
We are delighted that our Consultant Connect project at the Royal Devon and Exeter Hospital was mentioned in the NHSX Dermatology Digital playbook.
We are delighted that our Consultant Connect project in County Durham and Darlington NHS Foundation Trust was mentioned in the NHSX Dermatology Digital playbook.
We are delighted that our Consultant Connect project in Leeds was mentioned in the NHSX Dermatology Digital playbook.
Dr Ajayi talks to us about his personal experience of answering A&G calls through the service.
In this case study, two clinicians in Derbyshire outline their experiences of using Enhanced Advice & Guidance to discuss patient cases with local specialists.
Six months since Enfield, NHS North Central London ICB launched Consultant Connect, we discuss with the senior programme manager from Enfield Borough Directorate how the project is performing.
Dr Andreas Photiou, who has been a GP for 10 years, tells us how he regularly uses PhotoSAF on the Consultant Connect App, to request advice from consultants at University Hospitals Coventry & Warwickshire NHS Trust.
We spoke with three healthcare professionals to understand how Enhanced Advice & Guidance plays a role in three different healthcare settings.
We spoke with two GPs and a paramedic in Wales to find out how Enhanced Advice & Guidance provided by Consultant Connect benefits them and their patients.
Dr Simon Hodes describes how answering Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff saves NHS resources.
We spoke with mental health specialists at South London and Maudsley NHS Foundation Trust to find out how providing Advice & Guidance benefits them.
Drs John Gubbay and Karen Grossmark share their experiences of using Enhanced Advice & Guidance provided by Consultant Connect in North Central London ICB.
In this article we take a closer look at NHS Birmingham and Solihull ICB's innovative dermatology services set up before COVID-19, now proving perfect for the sudden need for remote consultations.
We spoke with three clinicians in participating areas to find out how Enhanced Advice & Guidance benefits them and their patients.
Two GPs in Somerset discuss the benefits of having access to Enhanced Advice & Guidance via Consultant Connect.
One of the most common questions we encounter when discussing Phone Advice & Guidance is 'what do the consultants think about it?' We sent a film crew to NGH to ask exactly that question.
We spoke with a GP and a consultant to find out how Trauma & Orthopaedics Advice & Guidance via Consultant Connect can expedite care for patients.
Two GPs describe the benefits of having access to Teledermatology via Consultant Connect.
Dr Patrick Davey is a Consultant Cardiologist on the National Consultant Network. He answers Telephone Advice & Guidance calls from GPs around the country, such as Drs Guallar and Ross in South East London.
Three clinicians describe how the use of prof-to-prof advice benefits them and their patients' care.
48% of calls to the service have resulted in a referral being avoided. Watch this video to find out more.
60% of submitted cases do not need to be seen by Dermatology Services in Dorset. Watch this video to find out more.
Dr Francis explains how he uses Telephone Advice & Guidance and PhotoSAF on the Consultant Connect App to benefit his patients.
In this video, GPs in Solihull explain how using Teledermatology through the Consultant Connect App allows them to share images directly with a community GPER.
Michael Muir and Keith Dickinson, Paramedics at the Scottish Ambulance Service, describe how they get Emergency Medicine advice for patients.
An Advanced Paramedic Practitioner and a GP in Milton Keynes describe how they safely use their mobiles to take IG-secure clinical photos and make calls in both a surgery setting and when visiting patients at home.
Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies".
Read our latest feature, created by HSJ in co-operation with the Leeds Cancer Programme about how teledermatology is improving cancer care in Leeds.
Dr Davey, a Consultant in Cardiology on the National Consultant Network, answers a GP's Telephone Advice & Guidance call - preventing a possible stroke for a patient.
Drs Triggs and Barnes, a GP in Cardiff and Consultant Geriatrician in Sunderland, respectively, discuss why Enhanced Advice & Guidance is invaluable to patients.
Two GPs in Greater Glasgow and Clyde Health Board avoid acute admission for patients with gastroenterological and elderly medicine concerns by using Telephone prof-to-prof advice to local specialists.
Three GPs in NHS South East London ICB use Photo Advice & Guidance to get rapid advice from the Dermatology Team at their local trust for patients with dermatological concerns.
Two GPs avoid acute admission by using Gynaecology Telephone Advice & Guidance.
Two GPs in Somerset recount how they use Telephone Advice & Guidance to speed up patient care and avoid unnecessary referrals.
Two GPs in Somerset and Warwickshire used Telephone Advice & Guidance to get specialist Diabetes and Endocrinology input from local specialists.
Two GPs used Telephone Advice & Guidance to get specialist input from the Haematology Teams at their local trusts, resulting in faster patient care.
A GP in NHS Somerset ICB and a GP in South East London used the Consultant Connect App to get A&G from the Rheumatology Team at their local trusts for patients.
For more information about how we work with commissioners, hospitals and mental health trusts to improve patient care, please get in touch.
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