Radically Improving Clinician Access to Advice & Guidance

News & Blog

Keep up to date with our latest project news and blog articles.

Case studies

We work with over 75 CCGs/Health Boards and 80 Hospitals.
Find out how we help them:

Filter case studies

5 minutes with a Paramedic

5 minutes with a Paramedic

Sion Breese, Welsh Ambulance Service NHS Trust Paramedic and Development Clinical Team Leader, shares his experience of using Consultant Connect App.

NHS Area Case Study: Enfield – project update & expansion plans

NHS Area Case Study: Enfield – project update & expansion plans

Six months ago, Consultant Connect launched in Enfield, NHS North Central London CCG to support key services during the COVID-19 pandemic. We caught up with Senior Programme Manager, Stephen ...

GP case study: Dermatology

GP case study: Dermatology

Dr Andreas Photiou has been a GP for 10 years and works at Wood End Health Centre, NHS Coventry and Rugby CCG . Before Consultant Connect was introduced to this area in 2016, Dr Photiou did not ...

5 minutes with a Gynaecologist

5 minutes with a Gynaecologist

Dr Akbar talks to us about her personal experience of answering A&G calls through the Consultant Connect service.

5 minutes with a GP

5 minutes with a GP

Five months after the Consultant Connect Telephone Advice & Guidance was made available to her practice, Dr Lauret talks to us about what she thinks of the service.

5 minutes with a Service Manager & Lead Nurse

5 minutes with a Service Manager & Lead Nurse

Sally Shaw talks to us about how her team are continuing to significantly improve care despite the pandemic.

5 minutes with a frontline Consultant Emergency Physician

5 minutes with a frontline Consultant Emergency Physician

Dr Ron Cook is a frontline Consultant Emergency Physician and Clinical Care Group Director for Unscheduled Medicine at Ninewells Hospital in NHS Tayside, Dundee, Scotland.

5 minutes with a Dermatologist

5 minutes with a Dermatologist

Dr Mauri-Sole talks to us about how the Dermatology Team overcame initial reservations and significantly improved patient care using the Consultant Connect App.

Nurse case study: Diabetic Podiatry

Nurse case study: Diabetic Podiatry

Sylvanna Sandhu, a Diabetes Foot Nurse Specialist in South Warwickshire, describes how she uses Photo Advice & Guidance on the Consultant Connect App.

Paramedic case study: WAST

Paramedic case study: WAST

Matt Kenyon, a paramedic in Powys, describes his experience of using Telephone Advice & Guidance on the Consultant Connect App.

GP case study: Dermatology

GP case study: Dermatology

Dr Pam Linney has been a GP for 28 years, she currently works at St Georges Crescent Surgery in Wrexham, within the Betsi Cadwaladr University Health Board, Wales. Consultant Connect was ...

GP case study: Answering SCAS calls

GP case study: Answering SCAS calls

Dr Simon Hodes describes how answering Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff saves NHS resources.

GP case study: Cardiology

GP case study: Cardiology

A GP in South Warwickshire describes how she uses the free Consultant Connect App to take IG secure photos of ECGs for Advice & Guidance.

Doctor case study: Dermatology

Doctor case study: Dermatology

Dr Katie Hebbes is a doctor at The Grange Medical Centre in Warwickshire. Dr Hebbes has been a doctor for 11 years and before Consultant Connect was introduced in Warwickshire North CCG in ...

Mental Health case study

Mental Health case study

Dr Anne Connolly, a Principal Pharmacist for Medicines Information, describes how she answers Mental Health Medication Telephone Advice & Guidance calls.

Mental Health case study

Mental Health case study

Petrina Douglas-Hall, Medicines Information Manager, describes how answering a Telephone Advice & Guidance call from a GP helped with the management of a patient with depression and disturbed sleep.

GP case study: Answering SCAS calls

GP case study: Answering SCAS calls

Dr Steve Doyle explains why he answers Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff during COVID-19.

GP case study: Dermatology

GP case study: Dermatology

Dr Karen Grossmark, a GP at PHGH Doctors in Barnet describes why she finds Photo Advice & Guidance a brilliant tool and how she uses it to improve patient care.

Area case study: Community Provided Dermatology

Area case study: Community Provided Dermatology

In this article we take a closer look at NHS Birmingham and Solihull CCG’s innovative telederm services set up before COVID-19, now proving perfect for the sudden need for remote consultations.

Nurse case study: Gynaecology and Respiratory Medicine

Nurse case study: Gynaecology and Respiratory Medicine

A Practice Nurse & Prescriber (who wishes to remain anonymous) describes how she uses Telephone Advice & Guidance via Consultant Connect to help her patients.

Optometrist case study: Ophthalmology

Optometrist case study: Ophthalmology

Eleanor Coxson describes how she got rapid Ophthalmology Telephone Advice & Guidance for a patient during the COVID-19 pandemic.

GP case study: Spinal Issues

GP case study: Spinal Issues

Dr Robert Weaver describes his experience of using Telephone Advice & Guidance on the Consultant Connect App to rapidly speak to consultants.

GP case study: Podiatry

GP case study: Podiatry

Dr John Gubbay describes how he has used the Consultant Connect platform to get rapid podiatry Photo Advice & Guidance.

GP case study: Acute GP Unit Medical Admissions

GP case study: Acute GP Unit Medical Admissions

Dr Ceri Todd describes how she has used Telephone Advice & Guidance to arrange an urgent next day ultrasound for a patient.

GP case study: Patient-Initiated Telederm

GP case study: Patient-Initiated Telederm

Dr Robert Weaver explains why he likes using Patient-Initiated Teledermatology via Consultant Connect.

GP case study: Dermatology

GP case study: Dermatology

Dr Dhanveer Virik explains why he likes taking IG secure clinical photos using PhotoSAF on the free Consultant Connect App.

GP case study: Haematology

GP case study: Haematology

Dr Anuradha Giri outlines her experience of using rapid Telephone Advice & Guidance to discuss patient cases with consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.

GP case study: Gastroenterology, Urology, Haematology

GP case study: Gastroenterology, Urology, Haematology

Dr James Smith, a Somerset GP, details how contacting local consultants via rapid Telephone A&G on the Consultant Connect App has benefitted patients.

GP case study: Diabetes and Endocrinology

GP case study: Diabetes and Endocrinology

Dr Robert Weaver details how using Telephone Advice & Guidance via the free Consultant Connect App enables him to rapidly speak to NHS consultants.

Consultants case study: a Trust’s view

Consultants case study: a Trust’s view

One of the most common questions we encounter when discussing Phone Advice & Guidance is “what do the consultants think about it?” We sent a film crew to NGH to ask exactly that question.

GP case study: Orthopaedics

GP case study: Orthopaedics

Dr Manjushree Pande details how the NHS Doncaster CCG Telephone Advice & Guidance service enables her to speak to consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.

GP case study: Telederm

GP case study: Telederm

Dr Chris Phillips, a GP in Oxfordshire, describes the benefits of using the Consultant Connect App to take clinical photos.

GP case study: Telederm

GP case study: Telederm

Dr Alice Overbury describes how she uses Photo Advice & Guidance for Teledermatology on the Consultant Connect App.

NWAS case study: ICC Hubs

NWAS case study: ICC Hubs

Jayne Gilbert from the North West Ambulance Service NHS Trust explains how paramedics use Consultant Connect to speak to ICC Hubs.

GP and Consultant case study: Cardiology

GP and Consultant case study: Cardiology

Dr Patrick Davey is a Consultant Cardiologist on the National Consultant Network. He answers calls from GPs around the country such as Dr Andrew Ross - a GP in Lambeth.

GP and Consultant case study: Cardiology

GP and Consultant case study: Cardiology

Dr Patrick Davey, a consultant on the National Consultant Network, answers GP Telephone Advice & Guidance calls from around the UK. This includes calls from Southwark GPs.

Advice from emergency consultants one phone call away

Advice from emergency consultants one phone call away

This feature, created by HSJ in co-operation with NHS Tayside Health Board, explains why they rolled out a system that provides GPs and paramedics with rapid A&G from emergency department consultants.

Nurse case study: Telederm

Nurse case study: Telederm

Kirsty Wilkinson, a Nurse Practitioner in NHS Tayside Health Board, describes how she uses PhotoSAF on the Consultant Connect App to help her patients.

GP case study: Neurology

GP case study: Neurology

A GP in North East Essex uses Telephone Advice & Guidance and speaks to a consultant on the National Consultant Network to help an elderly patient.

Video case study: Mental Health Phone Advice & Guidance

Video case study: Mental Health Phone Advice & Guidance

48% of calls to the service have resulted in a referral being avoided. Watch this video to find out more.

Video case study: Telederm via the Consultant Connect App and e-RS

Video case study: Telederm via the Consultant Connect App and e-RS

60% of submitted cases do not need to be seen by Dermatology Services in Dorset. Watch this video to find out more.

GP case study: Telederm and Rheumatology

GP case study: Telederm and Rheumatology

Dr Francis explains how he uses Telephone Advice & Guidance and PhotoSAF on the Consultant Connect App to benefit his patients.

The impact of networks in supporting primary care

The impact of networks in supporting primary care

This feature, created by HSJ in co-operation with NHS Heywood, Middleton and Rochdale CCG and East Suffolk and North Essex Foundation Trust shares the impact of networks in supporting primary care.

National Network case study: Cardiology

National Network case study: Cardiology

Dr Mo Sahebjalal, a consultant on the National Consultant Network, answers a Telephone Advice & Guidance call, avoiding an unnecessary referral for a 75-year-old patient with a rash.

GP case study: Telederm via the Consultant Connect App

GP case study: Telederm via the Consultant Connect App

In this video, GPs in Solihull explain how using Photo A&G through the Consultant Connect App allows them to share images directly with a community GPER.

GP case study: Telederm

GP case study: Telederm

Dr Catherine Napper, a locum GP in NHS Bath and North East Somerset, Swindon and Wiltshire CCG, explains why she thinks using the PhotoSAF feature on the Consultant Connect App is beneficial to ...

National Network case study: Haematology

National Network case study: Haematology

Dr Manmit Kaur, a consultant on the National Consultant Network, answers a GP's Telephone Advice & Guidance call - avoiding an unnecessary referral for a patient.

Paramedic case study: Emergency Medicine

Paramedic case study: Emergency Medicine

Michael Muir, Clinical Stroke Lead and paramedic at the Scottish Ambulance Service, describes how he uses Telephone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside ...

GP case study: Acute Medicine

GP case study: Acute Medicine

A GP in NHS Tayside Health Board avoids an admission for patient with possible pneumonia of influenza by using Telephone A&G to speak to a specialist at Ninewells Hospital.

GP case study: Telederm

GP case study: Telederm

Dr Clive Anggiansah, a GP in Bexley CCG, discusses how he uses Safe Clinical Photography (PhotoSAF) via the Consultant Connect App to benefit his patients.

Advanced Paramedic Practitioner case study: PhotoSAF

Advanced Paramedic Practitioner case study: PhotoSAF

An Advanced Paramedic Practitioner in Milton Keynes, describes how he safely uses his mobile to take IG secure clinical photos in both a surgery setting and when visiting patients at home.

Paramedic case study: Emergency Medicine

Paramedic case study: Emergency Medicine

Keith Dickinson, a paramedic at the Scottish Ambulance Service, describes how he uses Telephone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside Health Board.

GP case study: Telederm

GP case study: Telederm

Dr Claire Kendrick discusses how she uses IG secure clinical photography (PhotoSAF) on the Consultant Connect App to take pictures of skin conditions.

Somerset Gastroenterology Elective Care 100-day challenge

Somerset Gastroenterology Elective Care 100-day challenge

Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”

Harnessing telederm to improve cancer care in Leeds

Harnessing telederm to improve cancer care in Leeds

Read our latest feature, created by HSJ in co-operation with the Leeds Cancer Programme about how teledermatology is improving cancer care in Leeds.

National Network case study: Cardiology

National Network case study: Cardiology

Dr Davey, a consultant on the National Consultant Network, answers a GP's Telephone Advice & Guidance call - preventing a possible stroke for a patient.

Consultant case study: Elderly Care

Consultant case study: Elderly Care

Dr Barnes, a consultant in Sunderland, answers a Telephone Advice & Guidance call and avoids an admission for an elderly patient.

GP case study: Elderly Care

GP case study: Elderly Care

A GP in Greater Glasgow and Clyde Health Board uses Telephone Advice & Guidance to avoid a late evening admission for an elderly patient.

Consultants case study: a Trust’s view

Consultants case study: a Trust’s view

In this video, consultants from Western Sussex Hospitals NHS Foundation Trust share their thoughts on the benefits of using the Phone Advice & Guidance service.

Consultant case study: Emergency Medicine

Consultant case study: Emergency Medicine

The Clinical Lead for Emergency Medicine at Ninewells Hospital in NHS Tayside discusses how consultants answer calls from Junior Doctors, doctors working in Primary Care and colleagues in the ...

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Greater Glasgow and Clyde Health Board avoids an acute admission for a patient with inflammatory bowel disease by using Telephone A&G to speak to a gastroenterologist from his local hospital.

GP case study: Telederm

GP case study: Telederm

A GP in NHS Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at her local trust for a child with a body rash and a history of eczema.

GP case study: Paediatrics

GP case study: Paediatrics

A GP in Milton Keynes CCG prevents an emergency situation for an ill baby by using Telephone A&G from her local trust, Milton Keynes University Hospital NHS Foundation Trust.

GP case study: Gynaecology and Diabetes & Endocrinology

GP case study: Gynaecology and Diabetes & Endocrinology

A GP in NHS South Warwickshire CCG used Telephone Advice & Guidance to get great results for two patients.

GP case study: Telederm

GP case study: Telederm

A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at his local trust for a patient with a facial rash not responding to treatment.

NHS England QIPP Case Study

NHS England QIPP Case Study

NHS England has published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex.

A Doctor Writes: “Wonderful Work in Sunderland”

A Doctor Writes: “Wonderful Work in Sunderland”

In this article Dr Griffiths reflects on the inspirational nature of Sunderland’s Ambulatory Emergency Care (AEC) project.

Doctors on speed dial

Doctors on speed dial

The Guardian uncovers the cutting-edge tech transforming healthcare in this feature created in co-operation with the Royal United Hospitals Bath and NHS Bath and North East Somerset CCG.

Tackling the Four-Hour A&E Target

Tackling the Four-Hour A&E Target

This feature, created by HSJ in co-operation with Luton & Dunstable University Hospital, shares key ingredients for meeting the Four-Hour A&E target successfully.

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Wiltshire gets rapid Gastroenterology Telephone Advice & Guidance from Royal United Hospitals Bath NHS Foundation Trust.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in South Warwickshire CCG avoids acute admission for a cancer patient by using Telephone Advice & Guidance from her local trust, South Warwickshire NHS Foundation Trust.

GP case study: Vascular Surgery

GP case study: Vascular Surgery

A GP in NHS Somerset CCG avoids admission for a Peripheral Vascular Disease patient by using the Consultant Connect App to get Telephone A&G from specialists at his local trust.

GP case study: Cardiology

GP case study: Cardiology

A GP in North East Essex CCG used Telephone Advice & Guidance to get A&G from the Cardiology Team at her local trust, resulting in an admission avoided for an elderly patient.

GP case study: Rheumatology

GP case study: Rheumatology

A GP in Lambeth used Telephone Advice & Guidance to get A&G from the Rheumatology Team at her local trust for an elderly patient with swollen lower legs and joint pain.

GP case study: Rheumatology

GP case study: Rheumatology

A GP in NHS Somerset CCG used the Consultant Connect App to get A&G from the Rheumatology Team at his local trust for a patient with atypical Polymyalgia Rheumatica presentation.

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

Join a webinar

Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.

Join our mailing list

Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.

Recent tweets

Contact us

Permissions

Terms & Conditions

You can view our Terms & Conditions here.

 

Most Read Articles

 

COVID-19 Response: 8 ways we can help

In response to COVID-19, the NHS has modernised faster and more profoundly than at any time in its history. The technologies it has adopted are being applied to the continued challenges we face. Find out how we are helping with the recovery of services in NHS areas. Our solutions are now covering 29 million patients and are fully IG-compliant and auditable. Some approaches can be rolled out in as little as 72 hours...

Read more

 

SE London Enhanced A&G project "comes into its own" during COVID-19

 

What's the impact, one year on, of using Consultant Connect with e-RS for South East London CCGs? In this article, we take a look at how our project in South East London CCG has expanded since we first wrote about it on this blog this time last year. Plus David Reith, Associated Director for Planned Care Improvement at South East London CCG shares his feedback...

Read more

 

Digital Health: Consultant Connect data reveals usage has soared during COVID-19

Digital Health News has reported on our latest performance benchmark data. Our data has revealed the usage of our products soared by as much as 380% during the height of the COVID-19 pandemic...

Read more

 

NHS Area Case Study: Enfield - project update & expansion plans

 

Six months ago, Consultant Connect launched in Enfield, NHS North Central London CCG to support key services during the COVID-19 pandemic. We caught up with Senior Programme Manager, Stephen Wells from Enfield Borough Directorate to discuss how the project has been performing since launch...

Read more

 

Local NHS Gains National Recognition for Improving Skin Cancer Diagnosis

 

Our partnership Tele-Skin Two Week Wait Pathway project with County Durham and Darlington NHS Foundation Trust and local partner CCGs gained national recognition for improving skin care diagnosis...

Read more

 

NHS Areas where Ambulance staff use Phone A&G to improve patient care

 

Paramedic, CSD and Operation teams within Ambulance Trusts across the UK are using the rapid Consultant Connect Telephone A&G service to contact clinicians for advice on patient related queries. The following examples show how four NHS areas are using the service in different ways to meet their bespoke local needs...

Read more