Project News

Project News

Using Consultant Connect for Frailty pathways

Joe Matthews, Senior Urgent and Emergency Care Lead at NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICB, discusses how relaunching their frailty line with Consultant Connect August 2021 has allowed Primary Care clinicians and ambulance teams to have a conversation and practice the ‘call before convey’ method before unnecessarily bringing a frailty patient into a busy ED.

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Reduce Neurology waiting lists by 30-50%

Our ‘switch-off/switch-on’ National Consultant Network supports neurology teams across the country working remotely to triage waiting lists. Consultants follow local pathways and protocols, under the leadership of local clinical leads.

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‘Call before convey’ in NHS Lanarkshire: From 3-day pilot to business as usual

Consultant Connect has been connecting Primary Care clinicians with specialists in Lanarkshire for Professional-to-Professional Advice since November 2020. In August 2023, NHS Lanarkshire launched a ‘call before convey’ pilot encouraging Scottish Ambulance Service (SAS) clinicians across the Health Board to use Consultant Connect to contact local ED consultants, within the Flow Navigation Centre, when seeing patients with non-life-threatening conditions.

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Winter Resilience Plans | Advice & Guidance can help

Winter resilience strategies will have to be wide ranging. At their heart will be the need to keep patients out of hospital and ensure that only those patients who need to be seen face-to-face by a clinician attend their hospital. A good place to start is with improving communications, and that’s where our service can help.

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