Webinars

Webinars

Using Consultant Connect for Frailty pathways

Joe Matthews, Senior Urgent and Emergency Care Lead at NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICB, discusses how relaunching their frailty line with Consultant Connect August 2021 has allowed Primary Care clinicians and ambulance teams to have a conversation and practice the ‘call before convey’ method before unnecessarily bringing a frailty patient into a busy ED.

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‘Call before convey’ in NHS Lanarkshire: From 3-day pilot to business as usual

Consultant Connect has been connecting Primary Care clinicians with specialists in Lanarkshire for Professional-to-Professional Advice since November 2020. In August 2023, NHS Lanarkshire launched a ‘call before convey’ pilot encouraging Scottish Ambulance Service (SAS) clinicians across the Health Board to use Consultant Connect to contact local ED consultants, within the Flow Navigation Centre, when seeing patients with non-life-threatening conditions.

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