Consultant Connect is a telemedicine provider transforming patient care in the NHS 

 
Covering over 33 million NHS patients across the U.K.

NHS Targets: We can help

These proven and measurable approaches from Consultant Connect are already helping NHS areas meet the latest guidance.

Enhanced Advice & Guidance

Supported by the National Consultant Network, our Enhanced Advice & Guidance service consists of Telephone Advice & Guidance, Photo Messaging Advice & Guidance, and Email Advice & Guidance as well as Referral Triage for areas with high backlogs.

National Consultant Network (NCN)

The National Consultant Network comprises out-of-area NHS consultants who can answer pre-referral Advice & Guidance calls or review photos. The consultants can act as a backup for local teams and provide locally unavailable specialties.

Referral Triage

NHS consultant capacity to triage backlogs and temporarily support with restoration of services.

Telemedicine Devices

State-of-the-art virtual care devices allow NHS specialists to be fully available in the care of patients, without having to be physically at the bed side.

Patient Initiated Follow up (PIFU)

A follow-up service that enables patients to initiate an IG secure virtual consultation with a specialist clinician. All data and call recordings are available via the Consultant Connect platform.

Virtual Consultations (Patient Connect)

Clinicians use Patient Connect to deliver IG secure virtual consultations. All data and call recordings are available via the Consultant Connect platform.

Digital Mental Health Services

Help patients with a range of mental wellness challenges. The Teladoc myStrength platform, which offers full-spectrum digital mental health, is available to NHS areas.

Enhanced Advice & Guidance

Supported by the National Consultant Network, our Enhanced Advice & Guidance service consists of Telephone Advice & Guidance, Photo Messaging Advice & Guidance, and Email Advice & Guidance as well as Referral Triage for areas with high backlogs.

National Consultant Network (NCN)

The National Consultant Network comprises out-of-area NHS consultants who can answer pre-referral Advice & Guidance calls or review photos. The consultants can act as a backup for local teams and provide locally unavailable specialties.

Referral Triage

NHS consultant capacity to triage backlogs and temporarily support with restoration of services.

Telemedicine Devices

State-of-the-art virtual care devices allow NHS specialists to be fully available in the care of patients, without having to be physically at the bed side.

Patient Initiated Follow up (PIFU)

A follow-up service that enables patients to initiate an IG secure virtual consultation with a specialist clinician. All data and call recordings are available via the Consultant Connect platform.

Virtual Consultations (Patient Connect)

Clinicians use Patient Connect to deliver IG secure virtual consultations. All data and call recordings are available via the Consultant Connect platform.

Digital Mental Health Services

Help patients with a range of mental wellness challenges. The Teladoc myStrength platform, which offers full-spectrum digital mental health, is available to NHS areas.

Covering >33 million patients across >90  healthcare areas and >120 hospitals

What we do

NHS commissioners explain why they like our services…

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Get the best out of Consultant Connect with the Consultant Connect App.

Consultant Connect

Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications.

By having immediate and direct access to specialist advice, clinicians can ensure that patients get the right care the first time. As this often means that patients avoid unnecessary trips to hospital, the NHS saves money and hospital specialists spend their time dealing with patients that they need to see. It’s a great outcome for everyone.

Read our case studies and blog to find out more!

Consultant Connect

Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications.

By having immediate and direct access to specialist advice, clinicians can ensure that patients get the right care the first time. As this often means that patients avoid unnecessary trips to hospital, the NHS saves money and hospital specialists spend their time dealing with patients that they need to see. It’s a great outcome for everyone.

Read our case studies and blog to find out more!

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

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Most Read Articles

 

New service: Emotional Wellness App for patients in South Yorkshire

 

GPs in South Yorkshire and Bassetlaw Integrated Case System (SYB ICS) have been able to offer patients access to the Teladoc myStrength Emotional Wellness App from Consultant Connect. The app is commissioned by SYB ICS in partnership with Barnsley, Doncaster, Rotherham and Sheffield CCGs for people living in these areas, so is free to practices and patients in the area.

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Referral Triage | Outcomes and Impact

It’s well known that triaging all incoming referrals ensures the right pathways first time. But resourcing this approach can be tricky, especially if areas are also working through backlogs of referrals. Our Referral Triage service has been supporting systems across the country. This blog article reveals outcomes and impact for over 20,000 referral cases across 14 specialties.

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Consultant Connect meets operational / planning guidance 2022/23

 

Consultant Connect can help you meet the NHS priorities set out in the latest operational/planning guidance 2022/23. Solutions can be implemented very quickly and configured in a variety of ways to support your operational needs, plus all Advice & Guidance and triage activity data is captured and can be directly submitted to NHSE as part of your EROC data set.

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Patient leaflet - What is Advice & Guidance and how is it used for patients? 

 

This document includes information for NHS patients about what Advice & Guidance is and how GPs are using Advice & Guidance to get the best care for their patients.

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Ambulance services using Consultant Connect to improve communication

 

These four Ambulance services have all embraced the use of Consultant Connect’s communication platform to enhance their services, making things easier for their staff and most importantly, improving the patient’s experience.

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NHSX highlights Consultant Connect impact on elective recovery

Following on from the elective recovery tech fund being made available via NHSE’s Targeted Investment Fund (TIF), NHSX has published a new directory: ‘Digital products that assist in elective recovery’. Consultant Connect is featured.

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