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2024 Consultant Connect Awards: Special Achievement
2024 Consultant Connect Awards – read on to find out the winners of the Special Achievement category…
2024 Consultant Connect Awards: Best Overall Projects
2024 Consultant Connect Awards – read on to find out the winners of the Best Overall Projects category…
Press Release: UK tech helps refugees in Lebanon to get vital dermatology treatment
Consultant Connect has partnered with Bridges2Health&Rights and the International League of Dermatological Societies (ILDS) to transform healthcare for people with severe skin conditions in Lebanon.
Advice from Emergency Consultants one phone call away – NHS Tayside Health Board six years on
Since October 2018, GPs, paramedics and resident doctors in Tayside have had access to rapid Prof-to-Prof Advice via Consultant Connect from specialists at Ninewells Hospital.
Press Release: Patients avoid unnecessary dermatology referrals 65% of the time when photo technology is used
Photo technology from Consultant Connect, the UK’s leading teledermatology platform, is helping patients to get dermatology treatment straight away 65% of the time.
Press Release: Consultant Connect partners with NHS Scotland in nationwide teledermatology roll out
Consultant Connect has been commissioned to provide its digital image capture solution across NHS Scotland, integrating with Scotland’s referral platform.
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2024 Consultant Connect Awards: Special Achievement
2024 Consultant Connect Awards - read on to find out the winners of the Special Achievement category…
2024 Consultant Connect Awards: Best Overall Projects
2024 Consultant Connect Awards - read on to find out the winners of the Best Overall Projects category…
Press Release: UK tech helps refugees in Lebanon to get vital dermatology treatment
Consultant Connect has partnered with Bridges2Health&Rights and the International League of Dermatological Societies (ILDS) to transform healthcare for people with severe skin conditions in Lebanon.
Advice from Emergency Consultants one phone call away – NHS Tayside Health Board six years on
Since October 2018, GPs, paramedics and resident doctors in Tayside have had access to rapid Prof-to-Prof Advice via Consultant Connect from specialists at Ninewells Hospital.
Press Release: Patients avoid unnecessary dermatology referrals 65% of the time when photo technology is used
Photo technology from Consultant Connect, the UK’s leading teledermatology platform, is helping patients to get dermatology treatment straight away 65% of the time.
Press Release: Consultant Connect partners with NHS Scotland in nationwide teledermatology roll out
Consultant Connect has been commissioned to provide its digital image capture solution across NHS Scotland, integrating with Scotland's referral platform.
Suspected Head & Neck Cancer Messaging service
The Suspected Head & Neck Cancer messaging service was launched in May 2023 to all clinicians in North Central London ICB. We caught up with the Lead Head & Neck and Thyroid Clinical Nurse Specialist who manages the line, and a GP who used the line to find out more.
Improving access to specialist care for patients with diabetes
With 63% of people with diabetes saying that the fear of developing diabetes-related complications affects their well-being, raising awareness of timely access to diabetes care is paramount in supporting patients’ welfare.
Press Release: NHS Tayside has the lowest ambulance conveyance rate in Scotland with help from telemedicine provider
Using rapid advice health-tech to connect Scottish Ambulance Service (SAS) paramedics with specialists has helped NHS Tayside to achieve the lowest ambulance conveyance rate in Scotland.
FAQs – Referral Triage and Clinical Validation for the NHS
In this article, we share answers to the questions we’ve been asked the most since we launched our Referral Triage and Validation service.
3 ways to relieve pressures on hospital teams
In this article, we share examples of how virtual clinical capacities are supporting NHS areas across the UK relieve pressures on local teams and improve patient care.
Claiming the Elective Recovery Fund is easy with A&G
Is your current Advice & Guidance (A&G) activity unlocking all your eligible Elective Recovery Fund (ERF) money? Patients diverted away from hospital through A&G attract a tariff of £225, but if your monthly A&G data reporting to EROC is falling through the cracks, you could be missing out!
Meeting the requirements of NHSE’s FRAIL strategy using Consultant Connect tech
NHS England recently published new guidance for FRAILTY strategies to support the delivery of frailty pathways which Consultant Connect can help to implement.
Formalising an existing line for better visibility and improved processes
Moving local hotline arrangements such as ‘on-call’ or ‘hot-week’ consultant lines to Consultant Connect brings everything in one place, centralising the whole Advice & Guidance process, delivering efficiencies, and benefiting all parties involved. This is exactly what happened to the ‘Integrated Elderly Care Silver Phone’ in Buckinghamshire Healthcare NHS Trust (BHT).
Same Day Emergency Care (SDEC) In South East London
South East London ICB have set up links to efficiently route GPs to their Same Day Emergency Care (SDEC) services, allowing for a more specialised approach when it comes to treating patients requiring urgent medical care. We recently caught up with Dr Roshan Navin, Guy’s and St Thomas’s NHS Foundation Trust (GSTT) Clinical Lead for Acute Medicine & SDEC to find out about his experience of the SDEC service via Consultant Connect.
7 ways we’ll make your hospital hotlines loved
Why does moving local specialty hotlines to Consultant Connect centralise the whole Advice & Guidance process making things much easier for clinicians, specialists, and commissioners?
The successful UEC pathways that are transforming the NHS through winter and beyond
The fact that hospitals are overwhelmed and not always the best place to navigate certain types of patients is not new information. That's why four NHS leaders from across the UK shared insight into how they've set up proven UEC pathways at our recent webinar.
Transforming the care of older people
Advances in healthcare mean more of us are living longer, and, in recognition of the International Day of Older People, we’re showcasing how we support clinicians in providing the best care for these patients.
How Consultant Connect is supporting contributions to enhanced cardiovascular health
In England, the NHS' Long Term Plan identifies CVD as a clinical priority and the single biggest condition in which lives can be saved over the next 10 years.
Integrated Neighbourhood Teams: using Consultant Connect tech to empower collaboration
Established to inspire and celebrate collaborative working, Integrated Neighbourhood Teams are a national initiative to improve the health and wellbeing of local communities.
Exclusive Preview: Impact of Enhanced Advice & Guidance
For over nine years, Consultant Connect has been rapidly connecting NHS healthcare professionals for pre-referral Advice & Guidance (A&G). Discover our headline trends...
NHS winter funding applications
Traditionally, this is the time of year when ‘surprise’ NHS winter money is released.
How emergency services utilise Consultant Connect across the UK
This Emergency Services Day, we’re highlighting how seven ambulance trusts up and down the UK use Consultant Connect to speak rapidly and directly with clinicians to discuss whether A&E is the most suitable destination for their patients.
Consultant Connect: supporting resident doctors across the NHS
Supporting resident doctors on clinical journeys, Consultant Connect's Enhanced Advice & Guidance service is used by over half of the NHS in England, Scotland, and Wales, connecting clinicians with specialists for rapid discussions.
Meeting the requirements of NHSE’s SPoA guidance
We highlight ways Consultant Connect is already helping systems meet the requirements set out in NHSE’s latest single point of access (SPoA) guidance in time for winter.
The benefits of Referral Triage
Our Referral Triage and Clinical Validation service uses the expertise of NHS consultants who work remotely as 'virtual locums' to triage referral backlogs in bulk and new referrals as they come in.
Improving cancer care in Leeds
Our teledermatology project at Leeds Teaching Hospitals NHS Trust has been working to speed up diagnosis of skin lesions and reduce demand on the two-week wait (2WW) pathway since June 2018.
Introducing e-RS Connect
Using our e-RS Connect interface, secondary care clinicians perform the same tasks in less than half the time. They can review Advice & Guidance requests, convert them to referrals, ask for more information, or return requests with advice.
Referral Triage and Validation Infographic
Our new infographic reveals key impact to date along with service benefits and feedback from NHS Trusts. Find out more and download your copy today.
Services and Impact in NHS Scotland
Find out how Scottish Health Boards and the Scottish Ambulance Service are using Consultant Connect to transform communication and improve patient care.
Top tips for a successful Referral Triage and Validation project
Following our NHS panel discussion, consultants delivering Referral Triage explained the steps and what they entail:
Referral Triage and Validation: reducing the ever-increasing elective care waiting list
Delivered by NHS consultants on the National Consultant Network (NCN), our clinically led service provides virtual management plans for long waiters or new referrals and has proven to reduce waiting lists by 33% on average, even more in some specialties. Find out more.
Rethinking referrals and delivering effective services in the community
It’s well known that giving GPs tools such as immediate access to remote consultant-led advice enables more patients to be managed in primary care settings and leads to fewer unnecessary referrals. So, can’t the same be true when it comes to delivering services in the community? It can, and it is.
Improving the care of Children and Young People
In this article, we share examples of how Consultant Connect is used to support clinicians seeing Children and Young People (CYPs).
How Enhanced Advice & Guidance can help provide the best care this Men’s Health Week
This Men's Health Week, we're showcasing how Enhanced Advice & Guidance has been employed across the NHS to enhance patient care for men.
Do big problems mean big opportunities in the NHS?
Jonathan Patrick, CEO at Consultant Connect, one of the UK’s leading telemedicine providers, discusses the current situation in the NHS and opportunities going forward.
Press Release: Health tech cuts neurology waiting lists by more than half in fewer than two months
Consultant Connect technology enabled the triage of over 1,000 referrals at Kettering General Hospital in fewer than two months. This breakthrough comes at a time when more than 230,000 patients are on neurology waiting lists across England, waiting on average 17 weeks.
‘Call before convey’ in NHS Lanarkshire: six months in
Half a year on from the permanent implementation of ‘call before convey’ in NHS Lanarkshire, the pathway is becoming more and more embedded into every-day ways of working for ambulance clinicians.
Urgent Care Pathways – Examples in Practice
Our new urgent care pathways overview download showcases projects that are paving the way to improve patient care and clinician experiences. Find out more and download your copy today.
Get ready for winter this summer
We’re working with trusts and commissioners across the NHS to make their telephone advice lines and call before convey strategies more reliable, to be ready by September, in time for winter.
Cutting down NHS gynaecology waiting times
Kat James, Director of New Projects at Consultant Connect, one of the UK’s leading telemedicine providers, explains how the company is working with the NHS to cut down gynaecology waiting times.
How Advice & Guidance via Consultant Connect is helping to bridge the gap between physical and mental health
This Mental Health Awareness Week, we want to celebrate how NHS healthcare professionals are utilising Consultant Connect services to support with ensuring patients receive the right care faster.
How nurses utilise Consultant Connect services across the UK
This International Nurses Day, we're taking the opportunity to acknowledge and celebrate the contribution nurses make to the NHS.
Press Release: Groundbreaking health tech project rolled out to help patients in Scotland avoid unnecessary trips to A&E
This health-tech connects Scottish Ambulance Service (SAS) paramedics in the Lanarkshire area with local A&E consultants via the ‘Call Before Convey’ pathway within four seconds.
How Consultant Connect can help implement the SAMEDAY strategy to support your SDEC pathway
NHS England recently published seven priorities for the SAMEDAY strategy to support the delivery of same-day emergency care which Consultant Connect can help to implement.
Reducing waiting lists efficiently
Consultant Connect’s clinically-led Referral Triage and Validation service supports specialty teams to reduce their waiting list backlogs in bulk and/or new referrals as they come in.
How technology is cutting down NHS waiting lists
Kat James, Director of New Projects at Consultant Connect, one of the UK’s leading telemedicine providers, explains how the company is working with the NHS to cut down on waiting lists using technology that’s simpler than you think.
Proven approaches to meet the NHS targets
Systems using Consultant Connect are well placed to meet the requirements set in the latest NHSE 2024/25 priorities and operational planning guidance.
Reducing the 52-week burden in neurology
GIRFT's handbook 'Further Faster Neurology' provides best practice guidance to accelerate the reductions of neurology waiting lists. Here's where remote 'virtual locum' NHS consultants fit in.
Press Release: Burma Skincare Initiative uses UK technology to transform patient care
Burma Skincare Initiative using Consultant Connect is set to revolutionise healthcare for people with severe skin conditions in Myanmar.
Reducing the 52-week burden in E.N.T
GIRFT’s handbook ‘Further Faster Ear, Nose and Throat’ provides best practice guidance to accelerate the reductions of E.N.T waiting lists. Here’s where a remote service that works on local systems and utilises NHS consultants from out of area can support with some of the tasks.
Thousands of elderly patients avoid unnecessary hospital queues thanks to health tech
The Dorset Echo published an article highlighting Consultant Connect’s successful 2023, helping thousands of elderly patients avoid unnecessary hospital queues.
Press Release: Thousands of elderly patients avoid unnecessary hospital queues thanks to health tech
Consultant Connect tech helps 150,000 elderly and frail patients across the UK to avoid unnecessary hospital queues in 2023.
Prof-to-prof advice in NHS Tayside
Professional-to-professional clinical decisions provided by Consultant Connect has been available to clinicians in Tayside for 6 years, supporting them in caring for their patients.
Waiting lists reduced by 29%
Does your local area need the extra temporary clinical capacity for referral triage and validation? There's NHS consultant capacity to clear waiting lists remotely:
Safely reducing NHS waiting lists
Did you know our National Consultant Network of NHS consultants can deliver Advice & Guidance on local referral systems (e.g. e-RS) plus triage and validate referrals, reducing waiting lists by a third on average?
SWFT and Consultant Connect win Health Tech Case Study of the Year! HTN Now Awards 2023/24
South Warwickshire University NHS Foundation Trust (SWFT) and Consultant Connect have won this year’s Health Tech Case Study of the Year category at the HTN Now Awards for transforming Frailty and Elderly Care.
Best use of elective recovery funds – waiting list triage
Did you know that referral triage and validation using remote NHS consultants results in 29% of patients coming off the waiting list and getting the care they need immediately? It’s the cheapest, quickest way of cutting waiting lists and improving patient care:
Referral Triage and Validation | Impact and Benefits
Our consultant-led long-waiter Referral Triage and Validation service clears waiting list backlogs in bulk and/or new referrals as they come in. The service uses the expertise of the NHS consultants from our National Consultant Network (NCN).
Impact | Dermatology Triage in Hywel Dda UHB
NHS Trusts across the country continue to turn to our clinically-led Referral Triage and Clinical Validation service to reduce their waiting lists backlogs and new patient referrals. We recently triaged over 1,200 dermatology referrals in Hywel Dda University Health Board, read on to find out more.
Consultant Connect helps 200,000+ patients avoid unnecessary hospital trips
The Business Magazine published an article highlighting Consultant Connect's successful 2023, saving more than 200,000 patients from needless trips to the hospital.
SWFT and Consultant Connect | Health Tech Case Study of the Year
We are delighted to announce that South Warwickshire University NHS Foundation Trust (SWFT) has been shortlisted as a finalist for the HTN Awards 2024 in the category of Health Tech Case Study of the Year.
2023 – Our biggest hits
As we start a new year, we look back and reflect on some of Consultant Connect's 'biggest hits' of 2023.
Using Consultant Connect for Frailty pathways
Joe Matthews, Senior Urgent and Emergency Care Lead at NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICB, discusses how relaunching their frailty line with Consultant Connect August 2021 has allowed Primary Care clinicians and ambulance teams to have a conversation and practice the ‘call before convey’ method before unnecessarily bringing a frailty patient into a busy ED.
Reduce Neurology waiting lists by 30-50%
Our ‘switch-off/switch-on' National Consultant Network supports neurology teams across the country working remotely to triage waiting lists. Consultants follow local pathways and protocols, under the leadership of local clinical leads.
Reduce referral-to-treatment wait times through triage and validation
Hear from a Neurology and Dermatology consultant on how the National Consultant Network is helping NHS areas needing extra clinical capacity to reduce their waiting lists. It's a switch on/switch off service.
Remote clinical capacity on demand
Find out how the National Consultant Network is helping NHS areas needing extra clinical capacity. It's a switch on/switch off service.
‘Call before convey’ in NHS Lanarkshire: From 3-day pilot to business as usual
Consultant Connect has been connecting Primary Care clinicians with specialists in Lanarkshire for Professional-to-Professional Advice since November 2020. In August 2023, NHS Lanarkshire launched a ‘call before convey’ pilot encouraging Scottish Ambulance Service (SAS) clinicians across the Health Board to use Consultant Connect to contact local ED consultants, within the Flow Navigation Centre, when seeing patients with non-life-threatening conditions.
Milton Keynes Hospital celebrates first birthday of its medical centre which has treated over 20,000 patients
MK Citizen have published an article celebrating the Maple Centre's 1st birthday and highlighting how the use of Consultant Connect has helped clinicians treat over 20,000 patients.
NHS optimising dermatology care with telemedicine technology
Integrated Care Journal published an article on the impact of using Consultant Connect’s teledermatology service.
In The Press: The impact of technology on NHS waiting times
Read Building Better Healthcare’s interview with Henry Maas, head of new initiatives at Consultant Connect.
Introducing Advice and Refer by Consultant Connect
Advice and referrals in half the steps of the e-RS system NHSE announced last week that it would be pushing to make advice a more central feature of the process for referring patients for ...
Impact of Neurology Triage
In this article, we share an example of how our consultant-led Referral Triage and Validation service is being used to reduce neurology waiting lists.
The remote NHS consultants helping to tackle the NHS waiting list crisis
Have you heard of the remote NHS consultants who are helping NHS areas across the country clear their waiting lists? The service can be switched on at pace, meaning the impact on patient care is immediate.
How PDSAs can help you launch successful Advice & Guidance projects
A PDSA is an excellent way of testing whether a project will work without long-term commitment.
Case Study: Providing urgent health care at home for older people living with frailty
NHS Confederation recently published a case study about the Silver Triage initiative, enabling specialist geriatricians to provide advice, via Consultant Connect, to ambulance paramedics who are assessing older people.
‘On demand’ capacity for enhanced clinical triage and validation
Trusts with local consultant capacity challenges are benefiting from extra temporary virtual NHS consultants to triage their waiting lists via our ‘on demand’ enhanced clinical triage and validation service.
Case Studies: Teledermatology via Consultant Connect
There's nothing more powerful than case studies to highlight the benefits of Teledermatology to patients and clinicians. This article features a selection of pieces which show how our services are playing a significant part in improving patient care.
Watch | BBC East Midlands Today – Consultant Connect in Leicester
BBC East Midlands Today's Health Correspondent Rob Sissons reports on how Consultant Connect tech is being used across Leicester to reduce unnecessary hospital admissions and support patients to be treated in the right place at the right time.
Consultant Connect helps perform safer dermatology surgeries in Leicester
Using Consultant Connect has become the gold standard within the dermatology team at University Hospitals of Leicester NHS Trust.
Consultant Connect Experiences, with a hospital improvement programme manager
Andy Finlay, Improvement Programme Manager, Patient First Improvement Team at NMUH, shares insight into the team’s experience of Consultant Connect, including the benefits to clinicians, patients, and more.
The UK’s most used Teledermatology Platform
What's the impact of using Consultant Connect for teledermatology? This article shares key stats, user feedback, pathway examples and more...
Dermatology triage manages clinical risk and captures upgraded patients to 2WW
Doncaster and Bassetlaw Teaching Hospitals recently used our Referral Triage service to support their long waiters list in Dermatology. One clear benefit of the work is in the management of clinical risk as it’s capturing the upgraded patients to 2WW as all cases are now triaged.
The Dentistry Project that is streamlining patient care in Swansea Bay
Expert Advice & Guidance in bridging the gap between Primary care clinicians, and specialists in orthodontics and restorative dentistry in first-of-it's-kind project
In The Press: New ‘silver triage’ service to help avoid unnecessary hospital trips
Consultant Connect’s ‘silver triage’ project in North London recently featured in Evening Standard.
Expansions and Innovations in Coventry and Warwickshire ICB
The evolution of our project with Coventry and Warwickshire from when it first launched has been truly impressive. Find out more below.
In the press: The remote revolution helping to tackle the NHS backlog
Building Better Healthcare: Consultant Connect enables clinicians to triage waiting lists anywhere in the country.
5 minutes with…our Group Customer Success Director
In this article, we catch up with Emma Berresford, Group Customer Success Director at Consultant Connect, to learn more about her role and how she supports the NHS.
Referral Triage and Diagnostic review
The success of the triage work led to further expansion of the service, now supporting the trust to efficiently review their cardiology diagnostic results.
SWFT Integrated Frailty Service
SWFT's integrated frailty service is featured in NHSE's latest delivery plan for recovering urgent and emergency care services. Read the feature and watch our latest video case study.
SDEC: Growth and Impact
What is the impact of moving SDEC access to Consultlant Connect? We've crunched the numbers to reveal the impressive impact and growth of SDEC lines available via Consultant Connect in the last 12 months.
A GP writes: Helping patients with their Mental Health
In this blog article, Dr Griffiths, a practising GP and the Medical Director of Consultant Connect, writes about helping patients with their Mental Health.
Gynaecology triage in Coventry and Warwickshire
Due to a build-up of gynaecology referrals, a Referral Validation project at University Hospitals Coventry & Warwickshire was initiated in 2022 resulting in a significant reduction of patients needing to be on the waiting list.
Reducing the referral backlog for community paediatrics in Buckinghamshire
Due to a significant backlog of patients awaiting a community paediatrics appointment in Buckinghamshire, a Referral Triage project was initiated for 450 existing cases.
Patient leaflet – What is Advice & Guidance and how is it used for patients?
This patient leaflet includes information for NHS patients about what Advice & Guidance is and how healthcare practitioners, such as their GPs are using Advice & Guidance to get the best care for their patients.
Consultant Connect bridges communication between mental health and acute care in South London in first-of-its-kind project
Telephone A&G provided by Consultant Connect aids mental health clinicians in seeking advice in the same way it is available for clinicians in Primary Care.
Consultant Connect featured in new IMPHS report
Consultant Connect is featured in the latest IMPHS report. We've replicated the feature below.
Consultant Connect in Coventry and Warwickshire ICB
What started as a Consultant Connect project focused on A&G provision in Coventry and Warwickshire has since seen significant ICB-wide and localised place-based expansions and innovations.
In Practice | Reducing RTT waiting times
We recently hosted a webinar highlighting how our Referral Triage service has supported hospitals with referral backlog challenges and staffing shortages in elective care.
Best Elective Care Recovery Initiative: NHS partners & Consultant Connect shortlisted for HSJ Partnership Award
Our Referral Triage service, which has been supporting a number of hospitals by eliminating long waits & improving patient care, has been shortlisted alongside NHS partners for the 'Best Elective Care Recovery Initiative' award at the HSJ Partnership 2023 Awards.
Frail Older Adults: SWFT & Consultant Connect shortlisted for HSJ Partnership Award
Our project with South Warwickshire University Foundation Trust (SWFT) has been shortlisted for the HealthTech Partnership of the Year at the HSJ Partnership 2023 Awards.
SDEC: Growth and Impact
We've crunched the numbers to reveal the impressive impact and growth of SDEC lines available via Consultant Connect in the last 12 months.
In Practice | PIFU pathways via Consultant Connect
Susan Paterson, Associate Director at NHS Tayside, tells us about introducing PIFU pathways via Consultant Connect…
In Practice | Rapid Advice & Guidance in Salford
In November 2020, Salford Care Organisation, Northern Care Alliance NHS Foundation Trust were looking for a way of providing same day urgent advice and guidance for primary care whilst also reducing unnecessary attendances and referrals to the hospital. They commissioned Consultant Connect.
Consultant Connect replaces bleep system for rheumatology at Salford Royal Hospital
In April 2022, the rheumatology department at Salford Royal implemented Consultant Connect Telephone Advice & Guidance as a replacement service for their bleep system.
Revolution in child cancer diagnosis eases anxiety for patients and families
Children with cancer symptoms are being diagnosed faster thanks to ground-breaking telemedicine technology and better guidelines – easing the anxiety for them and their families.
Referral Triage | Outcomes and Impact
Our Referral Triage service continues to support NHS hospitals and trusts with their recovery work. Find out more...
Consultant Connect set up advice line within 24 hours to assist with outbreak of monkeypox
NHS South East London ICS began talks with Consultant Connect on 30th May to assist Primary Care with access to specialist advice amidst the monkeypox outbreak.
Three NHS areas that set up Consultant Connect projects quicker than ever
We’re working with clients across the NHS to implement Advice & Guidance services in time for winter, so if you’re looking for a solution, it’s not too late. The three examples below show NHS areas that set up Telephone Advice & Guidance (A&G) projects quicker than ever.
ENT triage pilot: 39% of long waiters benefit from management plan
A Trust in the North of England asked us to support them with a pilot Referral Triage project, looking at patients who have been on the ENT waiting list for 50-60 weeks. The initial pilot covered 200 patients on the ENT waiting list, and 39% of patients were returned to clinicians in Primary Care with written Advice & Guidance.
Area Case Study | Referral Triage in Norfolk
In April 2021, Queen Elizabeth Hospital King’s Lynn (QEHKL) and Norfolk and Waveney CCG decided to use Consultant Connect’s Referral Triage service to run a pilot project focusing on the first outpatient’s waiting list for Cardiology.
Early Impact: Gynaecology triage
In July 2022, University Hospitals Coventry and Warwickshire (UHCW) decided to use Consultant Connect’s Referral Triage service to run a project focusing on their gynaecology waiting list. Over a quarter of the waiting list has been triaged to date, and early results show a significant impact in directing patients to the most appropriate pathway, improving their care.
In Practice | Referral Triage
Our Referral Triage service continues to support NHS hospitals and trusts with their recovery work. Find out how...
National Consultant Network | Impact and Testimonials
Our latest Enhanced Advice & Guidance Performance Benchmarks report highlights just how embedded the National Consultant Network is in the NHS and how it is increasingly being used to support local teams across the UK.
5-year contract awarded after successful A&G pilot
Consultant Connect was launched in partnership with NHS North Central London Integrated Care Board (NCL ICB) as a one-year pilot project to assist with the pressures of Covid-19. Because of the pilot's success, we are incredibly excited to announce that the project has been awarded a 5-year contract.
Sneak peek: Enhanced Advice & Guidance Impact
How many NHS areas, clinicians, GP surgeries and patients are benefitting from Enhanced Advice & Guidance? What role does Advice & Guidance have to play in the post-covid NHS landscape? Here's a sneak peek into our new benchmarking report which will answer these questions and much more...
Proven approaches to increase operational resilience ahead of winter
NHS England has recently set out the next steps for plans to rapidly increase capacity and resilience ahead of winter, building on the operational plans. Consultant Connect can help your area meet the core objectives and support your area’s operational resilience strategy.
Area Case Study | Mental Health Pathway in Greater Glasgow & Clyde
We caught up with Gillian Reilly, Specialist Mental Health Services Manager in Greater Glasgow & Clyde to find out about the Mental Health pathway available via Consultant Connect...
Patient Case Studies: Using A&G for recovery and system resilience
Can technology help NHS areas increase capacity and resilience ahead of winter? The simple answer is yes.
Best Practice Guidance for Professional to Professional Decision Support
We're delighted that Consultant Connect is featured in the Scottish Government Best Practice Document: Best Practice Guidance for Professional to Professional Decision Support.
Referral Triage Impact: ENT and Urology referrals
We can now reveal the impact of the triage work for over 1,000 referrals across ENT and Urology for a Trust in North England, earlier this year.
In Practice | PIFU pathways via Consultant Connect
Maxima Spanakis, Admin Team Lead at the Luton and Dunstable Rheumatology department for Bedfordshire Hospitals NHS Trust, tells us about introducing PIFU pathways via Consultant Connect…
SDEC usage has rocketed!
We've crunched the numbers to reveal the impressive impact and growth of SDEC lines available via Consultant Connect in the last 12 months.
Moving SDEC access to Consultant Connect
Moving your SDEC access to Consultant Connect provides a single referral route and point of access for ambulance teams and primary care clinicians to navigate patients.
Oxford tech company Consultant Connect helps NHS to reduce waiting lists
The CEO of a healthtech business which is helping to reduce the NHS waiting list has praised Oxford’s role in its success.
Proven approaches to meet the NHS targets
These three proven, measurable approaches are already helping NHS areas meet the 2022/23 priorities and operational planning guidance targets.
Quick wins – Capture all your A&G data
At Consultant Connect we collect a LOT of data. This enables us to provide regular insightful reports to the CCGs, Health Boards, Hospital Trusts, and ICSs we work with.
8 ways we can help NHS areas alleviate pressures
How can Consultant Connect help NHS areas start alleviating the pressures, address the challenges they are facing and start focussing on their key priorities?
Referral Triage saves lives
Dr Patrick Davey is an NHS Consultant Cardiologist and Senior Medical Advisor of Consultant Connect. In this blog article, Dr Davey writes about the benefits of Referral Triage via Consultant Connect.
5 minutes…. with our Referral Triage Lead
In this article, we catch up with our Referral Triage Lead, Kat James, who has been working with NHS areas to help accelerate their recovery work over the past year.
5 NHS areas using the NCN to support their clinicians
The 5 NHS areas described in this article have one thing in common – they’ve all made it radically quicker and easier for clinicians, paramedics etc. to get specialist advice despite the current pressures.
Switch on/switch off consultant resource
Staffing shortages? Turn on the National Consultant Network - we have hundreds of NHS consultants available.
Doctor robot set to revolutionise NHS efficiency; at patient’s bedside – virtually
NEW cutting-edge technology which enables patients to have a specialist doctor at their bedside in moments, even if they are miles away, has arrived in Leicestershire.
Health trust covering Milton Keynes earns award for improving patient care
Bedford, Luton, and Milton Keynes Integrated Care Systems (ICS), including Milton Keynes University Hospital Trust, and Bedford Hospitals NHS Foundation Trust has been recognised for helping reduce waiting lists and improving patient care.
Hospital trust’s award-winning patient service recognised
South Warwickshire NHS Foundation Trust (SWFT) has been nationally recognised for its speedy response to those needing specialist guidance.
Hospital robots will save the lives of hundreds of premature babies
The technology is already enabling consultants to work at multiple sites at once, saving vital time.
Consultant Connect – aiming big and improving communication in Mental Health
Ray McGrath reflects on over a year of using Consultant Connect at South London and Maudsley NHS Foundation Trust (SLaM). SLaM is the first UK mental health trust to use a streamlining system to better treat patient’s physical illnesses.
How a nurse-led GP Liaison service has helped to streamline the patient journey
Service Manager & Lead Nurse, Sally Shaw explains how the innovative GP Liaison service in Luton streamlines patient referrals and assessments.
Area Case Study | Referral Triage in Northamptonshire
It’s been over two months since Northampton General Hospital started using Consultant Connect’s Referral Triage service. In this blog article Deputy Chief Operating Officer, Carl Holland shares how the project started and is now performing. This article also includes a patient case study example.
Urgent care: why joint decision making is so important for paramedics
Guest article by Jonathon Will, Clinical Effectiveness Lead, Specialist Paramedic & Tayside Mountain Rescue Officer, Scottish Ambulance Service.
5 minutes…. with our Customer Success Lead
Delegates at our COVID Recovery webinar listened to how we are working with 80 areas to help accelerate their COVID-19 recovery. We’ve edited the discussion into a weekly 3 blog article series, this week we are focussing on the use of Advice & Guidance.
Three Consultant Connect projects included in the NHSX Dermatology Digital Playbook
We are delighted that three Consultant Connect projects were mentioned in the NHSX Dermatology Digital Playbook. The PhotoSAF feature within our Consultant Connect App is now used in areas totalling over 20 million patients. Read why in the new NHSX Dermatology Playbook...
Physical health support for patients in mental health wards
South London and Maudsley NHS Foundation Trust (SLaM) is piloting a virtual physical health clinic, providing physical health advice for inpatient wards during the pandemic.
4 Things We’ve Learned In 4 Years
This year we celebrated our fourth birthday. But it feels like we’re a lot older. Why? A lot has happened in those four years.
Nursing team win at healthcare awards
Matthew Winn, Chief Executive of Cambridgeshire Community Services NHS Trust, said: “I am incredibly proud of the Luton GP Liaison Service, which has been rightly recognised for its great work. The nurse-led team deserves full recognition for this ground breaking service and should be really proud of all they have achieved.”
Experts discussed ‘How to improve CAMHS’ our recent webinar
In our webinar on Monday 29 October 2018, experts shared their ideas about how to improve CAMHS. Speakers included:Dr Duncan Law, Consultant Clinical Psychologist at the Anna Freud National ...
New project will help GPs in Milton Keynes treat adults with mental health problems
The first person someone with a mental health problem is likely to turn to for professional help is their GP, who is expected to deal with them in an appropriate manner and within the 10-minute consultation window.
Consultant Connect wins the Barclays Award for Innovation 2018
Consultant Connect wins the Barclays Award for Innovation at The Oxford Trust Enterprise Awards 2018.
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