Wednesday 8th October 2025,
12 – 12:45pm
Ready, set, flow this winter:
Learnings from NHS Leaders across England, Scotland and Wales
Join us for our free NHS panel discussion where experts will share how NHS systems across the UK are improving urgent and emergency care (UEC) services. You’ll learn how rapid access to clinical advice is reducing unnecessary A&E visits, easing handover delays, and improving patient the overall flow of care.
Hear how NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICB have significantly improved their A&E performance, climbing 30 places in the national rankings and now ranking as the second-best performing A&E in the South East of England. Joe Matthews, Senior Urgent and Emergency Care Lead at NHS BOB ICB will share their key learnings, challenges they have overcome, and practical steps for areas looking to improve their A&E performance.
Dr Gordon McNeish, Associate Medical Director and Emergency Medicine Consultant at NHS Lanarkshire will showcase NHS Lanarkshire’s innovative Flow Navigation Centre and their successful ‘Call Before Convey’ initiative. Gordon will walk us through their journey from initial setup to scaling and sustaining impact and share how this model is improving patient-centred care while reducing system pressure.
Peter Green, Clinical Development Lead – Service Transformation (AHP) at Welsh Ambulance Services University NHS Trust will share the benefits of giving paramedics access to rapid clinical advice for a wide range of pathways to reduce unnecessary A&E attendances. He will also introduce the Advanced Paramedic Practitioner Navigation (APP NAV) programme, offering fast access to senior clinical input for complex or unusual cases.
Confirmed speaker panel:
- Dr Gordon McNeish, Associate Medical Director and Emergency Medicine Consultant at NHS Lanarkshire
- Joe Matthews, Senior Urgent and Emergency Care Lead at NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICB
- Peter Green, Clinical Development Lead – Service Transformation (AHP), Welsh Ambulance Services University NHS Trust
This webinar is free and intended for the NHS, so please register using your NHS email address to ensure you are able to join on the day.
Please still book your place even if you are unable to attend on the day, as this will ensure you receive relevant handouts and the recording to watch on-demand.
To attend the live panel discussion or to receive a copy of the webinar recording to watch on demand, please book your place.
If you have any questions or would like more information, contact us: email hello@consultantconnect.org.uk or call 01865 261 467.
Previous Webinars
All our previous webinars are available for you to watch at your leisure
How to get Advice & Guidance right | Learnings from Primary and Secondary Care leaders
Watch our NHS panel discussion exploring what it really takes to deliver Advice & Guidance (A&G) at scale across the NHS. Listen to speakers from ICBs, primary care, secondary care, and workforce planning experts as they share tools, tips, and real-world lessons from areas making A&G work and what others can do to follow their lead.
Improving patient flow through physical and mental health care integration
NHS leaders shared their experiences of integrating mental and physical health care teams and the learnings and impact on patient outcomes. They also provided valuable insights into workforce models and scaling up projects successfully.
NHS vs Winter: Proven UEC pathways from across England, Scotland, and Wales
NHS leaders across the nation shared their learnings and experiences of setting up proven UEC pathways at our recent webinar.
Top 10 learnings from clinical validation: NHS Leaders discuss
The speaker panel shared insights into key learnings from referral triage and clinical validation.
Increasing Urgent Care capacity | Learnings from NHS leaders across England, Scotland, and Wales
The speaker panel from across the UK shared their initiatives on how they are increasing urgent care capacity ready for winter.
Reduce RTT waiting times through triage and validation | Key learnings
The speaker panel shared insights into key learnings from triaging and validating waiting lists via the Consultant Connect service
Integrating Mental and Physical Healthcare to avoid unnecessary appointments and admissions
The speaker panel shared practical examples of initiatives they’ve undertaken to improve integration of mental and physical healthcare.
Validation, Triage and PIFU pathways in Elective Care – best practice examples
Watch the recording to hear from a Trust using our Referral Triage service and an NHS consultant triaging waiting lists via the service.
New Innovative Pathways in NHS Scotland
Find out how new innovative pathways, available via Consultant Connect, are helping to improve patient care across NHS Scotland.
Using Consultant Connect for Ophthalmology Advice & Guidance
This gives insight into the benefits of using Photo Messaging Advice & Guidance, via Consultant Connect, for Ophthalmology. The webinar includes practical examples and first-hand experiences from clinicians using the service.
Efficiency gains in urgent and elective care pathways | what works?
This free webinar is aimed at NHS areas looking to maximise their available resources. We will reveal the impact of activities supporting South Warwickshire NHS Foundation Trust’s urgent care strategy, including frailty, virtual wards, medically fit for discharge, and multi-disciplinary teams.
Paediatrics – Suspected Childhood Cancer (2WW) New Pathway
During this free webinar, speakers from the CCLG, West Midlands Cancer Alliance and clinicians in the Coventry and Warwickshire area, share insight into implementing the new Paediatric 2WW pathway via Consultant Connect, key learnings to date and future plans.
Telemedicine Devices In Action
Experts shared their own clinical experience of using telemedicine devices to deliver specialist patient care without having to be physically at the bedside and mobilise their workforce and maximise efficiency.
Putting PIFU into practice
Expert speakers share how they have put Patient Initiated Follow Up (PIFU) into practice at their Trusts during this pre-recorded webinar.
Using NHS Advice & Guidance Data to Plan Ahead
This webinar is aimed at NHS leaders from commissioning and provider side working in transformation, strategy, performance, operations, data analysis, and similar roles.
Enabling dermoscopy in Primary Care
This webinar was aimed at NHS areas looking to enhance patient care, by improving the quality of dermatology referrals and reduce demand on secondary care.
Consultant Connect in Urgent and Emergency Care
The speaker panel explored how Consultant Connect can support urgent and emergency care and navigate patients to the most appropriate place in a timely manner, improving clinical outcomes and patient experiences.
Consultant Connect in Mental Health
The speaker panel explored how Consultant Connect is being used to support rapid communication between mental health and physical health as well as strengthening access to timely advice for primary care.
Consultant Connect for shared care – how best to leverage community services in an Advice & Guidance setting
The speaker panel explored how Consultant Connect can connect primary care, community teams, and the wider health care services in an integrated way.
How Scottish Health Boards embrace prof-to-prof advice to reduce unnecessary attendances
The speaker panel explored how Health Boards are using Consultant Connect to support clinical decision making and to enable presentation to the most appropriate care setting the first time.
Consultant Connect in Secondary Care – optimising patient flow and communications cross-hospital
The speaker panel explored how Consultant Connect is being used to support rapid communication across hospitals to aid patient flow, and facilitate peer-to-peer communications. Detail was shared on how NHS areas are connecting the right people/teams at the right time to support the treatment of patients.
Using Consultant Connect to support the delivery of NHS priorities & operational plans
We explained how Consultant Connect's platform is agile and adaptable to local pathways. Proven solutions in areas like Advice & Guidance, Triage, and Patient Initiated Follow up (PIFU) ensure appropriate prioritisation and patient care at every stage of a pathway, accelerating the delivery of local restoration plans.
Using Consultant Connect for COVID-19 Recovery
During the webinar, we discussed the ways we are currently supporting over 80 primary and secondary care NHS organisations accelerating their COVID-19 recovery.
COVID-19: The role of Advice & Guidance in the NHS
During the webinar, we shared how NHS Advice & Guidance is continuing to reduce GP referrals whilst supporting clinicians during the pandemic.
How NHS hospitals can clear waiting list backlogs at pace
During this practical webinar, we shared how Consultant Connect and 18 Week Support have come together to help clear waiting lists in a wide variety of specialties. The webinar also featured a real-life case study from a trust that used the service to deal with waiting lists.
Using Consultant Connect to Deal with COVID-19; Your questions answered
We discussed the COVID-19 response options available from Consultant Connect and shared how they have been working in practice. Some approaches can be rolled out in as little as 72 hours meaning they will make an impact this winter.
Winter 2020/21: NHS Same Day Emergency Care – Webinar
Experts discussed the impact of COVID-19 on the NHS Long Term Plan SDEC ambitions and national SDEC model. They recommended approaches NHS areas should take to ease pressures for Winter 2020/2021.
What do Ambulance Trusts get out of using A&G? – Webinar
Gain practical insight into how Ambulance Trusts are using NHS A&G to manage patients.
What do NHS hospitals get out of using A&G? – Webinar
Gain practical insight into how NHS hospitals are using A&G to manage patients as they move into phase 3 of recovery and start planning for winter.
NHS A&G for the “new normal” – Webinar
Gain practical insight into how NHS A&G has changed since the arrival of the pandemic.
Maudsley Learning Webinar Series: The Psychiatry of Pandemics
A Maudsley Learning Webinar Series (5 webinars) focussing on The Psychiatry of Pandemics. Access the recordings today.
Photo A&G in practice – Webinar
Gain practical insight into Consultant Connect’s Photo A&G service, find out how the service is rolled out and used across the UK, and hear from NHS Birmingham and Solihull CCG on their experience implementing the service in their area.
Telephone A&G in practice – Webinar
Gain practical insight into Consultant Connect’s Telephone A&G service, find out how the service is rolled out and used across the UK, and hear from NHS Doncaster CCG on their experience implementing the service in their area.
COVID-19 Q&A – Webinar
We discussed the options available from Consultant Connect and Dr Ron Cook also joined us to discuss how Ninewell’s COVID measures are already easing pressure.
RCP – Case Studies 2 – Webinar
Speakers from Nottingham ICS and Gloucester ICS shared the detail behind their NHS Outpatient Transformation projects. Access the recording today.
Quick Fixes for Winter Webinar
Practical tips were shared by an expert speaker panel from South Tyneside and Sunderland NHS FT, NHS North East Essex CCG and Yeovil District Hospital NHS FT. Watch the recording.
RCP – Case Studies – Webinar
Listen to speakers from NHS Dorset CCG, RCP, Surrey Heartlands, and Greater Manchester Health and Social Care Partnership. Access the recording today.
Worried about Winter? Webinar
Practical tips were shared by an expert speaker panel from The King's Fund, NHS SE London CCGs, NHS Luton CCG. Watch the recording and read the Q&A.
RCP Outpatients Webinar
Webinar speakers included experts from NHS England, Royal College of Physicians, and Surrey Heartlands. Watch the webinar recording today.
A&G Webinar
Webinar speakers included experts from Oxford Centre for Triple Value Healthcare, NHS Sunderland CCG, NHS Greater Huddersfield, Calderdale & North Kirklees CCGs.
Contact us
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Next Webinars
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