For case studies grouped by specialty:
All case studies relating to Area Case Studies
GP case study: Mental Health advice in Greater Glasgow and Clyde
Since June 2021, clinicians in Greater Glasgow and Clyde Health Board have had access to the Mental Health Assessment Unit (MHAU) line for emergency mental health advice. We spoke with Dr Ejike Peterside, a GP at Lennox Practice, to find out the benefits of this service for him and his patients.
5 minutes with… a hospital ACP Lead for Divisional Medicine
Alice Brockwell, ACP Lead for Divisional Medicine in Doncaster, tells us about her experience and benefits of SDEC via Consultant Connect.
5 minutes with… a Lead Nurse
Since May 2022, Liz Collinson, Lead Nurse in Glasgow, has been answering Prof-to-Prof advice calls to the OPAT line, from GPs, in the area via Consultant Connect. Liz tells us more about the pathway.
5 minutes with… a Consultant Orthodontist
Meryl Spencer is a Consultant Orthodontist at Morriston Hospital in Swansea Bay University Health Board. Since early 2022, Meryl has been responding to Messaging A&G requests from GPs and Dentists via Consultant Connect.
Enhanced Advice & Guidance in Coventry
We spoke with a physician associate and a GP in Coventry, about Enhanced Advice & Guidance.
5 minutes with… a Dental Practitioner
Ewart Johnstone is a Dental Practitioner with a special interest in Orthodontics and has worked at Gwaun Cae Gurwen Dental Practice in the Swansea Bay University Health Board (UHB) area for 32 years. Since early 2022, Ewart has been able to send Messaging Advice & Guidance requests to Orthodontic specialists in the area via Consultant Connect.
5 minutes with…a Paramedic in Wales
Marcus Viggers has worked as a Paramedic for the Welsh Ambulance Services NHS Trust (WAST) for nearly 20 years. Since May 2020, Ambulance staff across WAST have had access to rapid advice, from specialist clinical teams across NHS Wales, via Consultant Connect. We asked Marcus to tell us about his experience of the service.
Consultant Connect replaces bleep system for rheumatology at Salford Royal Hospital
In April 2022, the rheumatology department at Salford Royal implemented Consultant Connect Telephone Advice & Guidance as a replacement service for their bleep system.
Area Case Study | Referral Triage in Norfolk
In April 2021, Queen Elizabeth Hospital King’s Lynn (QEHKL) and Norfolk and Waveney ICB decided to use Consultant Connect’s Referral Triage service to run a pilot project focusing on the first outpatient waiting list for Cardiology.
5-year contract awarded following the success of the pilot Advice & Guidance project
Consultant Connect was launched in partnership with North Central London Integrated Care Board (NCL ICB) as a one-year project to assist with Covid-19 pressures.
Telephone Advice & Guidance in Kent & Medway
Primary Care clinicians share their experiences of how Telephone Advice & Guidance has helped improve their working methods.
Messaging Advice & Guidance in Kent & Medway
Primary Care clinicians share their experiences of how Messaging Advice & Guidance has helped improve patient care.
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