Enhanced Advice & Guidance for the NHS

Telephone Advice & Guidance

Immediate Advice & Guidance from local physical and mental health specialists.

Photo Advice & Guidance for Teledermatology

Using the Consultant Connect App to easily take and share IG secure clinical photos.

National Consultant Network

Manage demand for services and prioritise your waiting list during COVID-19.

Telephone Advice & Guidance

Immediate Advice & Guidance from local physical and mental health specialists.

Photo Advice & Guidance for Teledermatology

Using the Consultant Connect App.

National Consultant Network

Manage demand for services using our National Network of NHS specialists.

Covering >29 million patients across >75 NHS CCGs/Health Boards  and >80 Hospitals

Our COVID-19 response solutions|Some approaches can be rolled out in as little as 72 hours. Our solutions are fully IG-compliant and auditable.

Staffing Advice & Guidance lines a challenge? Find out about our National Network. 

What we do

NHS commissioners explain why they like our services…

Quick. Simple. Secure.

Get the best out of Consultant Connect with the Consultant Connect App.

Consultant Connect

Consultant Connect’s services are used by over 4,000 GP practices, over 75 CCGs/HBs/STPs, and over 80 hospitals. We offer Enhanced Advice & Guidance: Telephone Advice & Guidance and Photo Advice & Guidance for Teledermatology, supported by the National Consultant Network. 

By having immediate and direct access to specialist advice, clinicians can ensure that patients get the right care the first time. As this often means that patients avoid unnecessary trips to hospital, the NHS saves money and hospital specialists spend their time dealing with patients that they need to see. It’s a great outcome for everyone.

Read our case studies and blog to find out more!

Consultant Connect

We offer Enhanced Advice & Guidance for the NHS: Telephone Advice & Guidance and Photo Advice & Guidance for Teledermatology, supported by the National Consultant Network. 

Our solutions are fast to set up and are GDPR compliant and IG secure. The service significantly reduces unnecessary referrals, improves patient care while reducing costs.

 

In numbers

 

Used by over 75 CCG/Health Board areas

Used by over 80 Hospitals

Covering more than 29 million patients

Used by over 75 CCG/Health Board areas

Used by over 80 Hospitals

Over £42 million NHS savings to date

Covering more than 29 million patients

 

What our customers say:

 

Physical Care

“I’ll be honest, from a commissioner perspective it’s (Consultant Connect) saved us money, purely from the fact that we haven’t made that referral.  But more importantly it definitely has improved the relationships between secondary and primary care, we think, you know, there’s much more now a name to somebody as opposed to a specialty.” Anthony Fitzgerald, Director of Strategy & Delivery NHS Doncaster CCG

Physical Care

“I am very pleased we are rolling out Consultant Connect in NHS Wales. This will help to support primary care to determine the right treatment for their patients. Right now it will save crucial time for health care professionals and reduce the amount of hospital visits needed by patients, at a time when our NHS is facing extra pressure. In the long-term the use of this technology is an important part of our plan for the future of health and social care, A Healthier Wales. Making the most of technology is vital to us building a modern health and social care service, in which care is delivered closer to home.” Welsh Government Health Minister, Vaughan Gething.

Mental Health

“Consultant Connect is such a win-win in terms of a GP can now ring Consultant Connect while the patient’s in the consulting room, get that advice and guidance straightaway and start that treatment regime straightaway.  You could knock out maybe three months of unnecessary waiting for that patient and then an unnecessary trip to the hospital as well.”  Irene Grayson, Associate Director Primary Care Commissioning, NHS Greenwich CCG

Physical Care

''The service has built really good relationships between GPs and consultants, improved communication and improved patient care. It’s efficient, simple to use and quick to set up.''

Pam Green, Director of Transformation & Strategy, NHS North East Essex CCG

Urgent Care

“ When I took the third call in two hours I realised that this was the third person who wasn’t coming into hospital. That’s a real result.” Dr Ron Cook, Clinical Care Group Director, Urgent Care, NHS Tayside

Case studies

We work with over 75 CCGs/Health Boards, 80 Hospitals, and thousands of GP practices. Find out how we help them:

5 minutes with a Urologist

5 minutes with a Urologist

Dr Ajayi talks to us about his personal experience of answering A&G calls through the service.

5 minutes with a Care Home Manager

5 minutes with a Care Home Manager

Two months after the Care Home Connect pilot went live in Aneurin Bevan University Health Board, Cheryl Smith, Care Home Manager at Chilton Place, talks to us about her experience of getting Advice & Guidance through the service...

5 minutes with an Optometrist

5 minutes with an Optometrist

Alex Howard, Optometrist at Specsavers Opticians in Chesterfield, talks to us about his experience of getting Advice & Guidance through the Consultant Connect service...

GP case study: Paediatrics

GP case study: Paediatrics

In this case study, a GP in Derbyshire outlines her experience of using rapid Telephone Advice & Guidance to discuss patient cases with consultants at Chesterfield Royal Hospital NHS Foundation Trust.

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

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